MedUP social entrepreneur support toolkit
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MedUP social entrepreneur support toolkit

This toolkit has been designed to assist organisations and individuals who work to help social entrepreneurs, from pre-start through to scaling social ventures. The toolkit can be used by anyone, though it is primarily aimed at those who are new to working with social entrepreneurs.

This toolkit complements training provided by Impact Hub through the MedUP! programme, however it can also be used on its own as a stand alone resource. It is a collection of advice, resources and information grouped under subject headings and placed in a relevant order. It contains key topics, resources and ideas that will support you along your journey as a supporter of social entrepreneurs. It also has questions and exercises for you to complete as you think about your own ecosystem and to prompt you to evaluate how you might adopt and adapt these learnings to your own context.

A short insight in the pages:

[gallery columns="4" link="file" ids="21091,21095,21096,21097"]

The toolkit is based on many years of experience and evidence of what works for social entrepreneur support. The social entrepreneurs you work with will be at varying stages of readiness, when they approach you for help. Your organisation will also grow and change on your journey to enabling social entrepreneurs to start up and grow. Feel free not to use the toolkit in a linear way, but focus on the information and resources that meet your specific needs at any particular time, adapting it for use to your local context and conditions.

medup toolkit


 

This publication has been prepared within SENBS project No. 2020- 1-EE01-KA204-077999. The content of this publication is the sole responsibility of the project coordinator and may not always reflect the views of the European Commission or the National Agency.

TOOLKIT FOR MENTORS: #NGO TRAINED APPRENTICESHIP IN CIVIL SOCIETY ORGANISATIONS
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TOOLKIT FOR MENTORS: #NGO TRAINED APPRENTICESHIP IN CIVIL SOCIETY ORGANISATIONS

 

Co-funded by the EEA grants project SOCIAL INNOVATORS presents an innovative model of simultaneously addressing the challenges of high rates of youth unemployment and low employment rate in NGO sector, which all present a tremendous waste of human potential and missed opportunities for greater contribution to the social transformation not only in partner countries but in EU in general. In NGOs, young people will hater work experience and become involved in some of the most relevant initiatives and programmes dealing with social challenges in Europe today. As a result, the participants will be supported to create their own jobs within the social sector, where their educational background is essential for further development.

The toolkit is a part of the #NGOTrained Apprenticeship program in civil society organisations. The goal of the program is to provide young people who have no work experience in civil society organisations with knowledge, skills, and attitudes important for working in civil society organisations.

Download here: https://www.social-innovators.eu/wp-content/uploads/2020/11/Showcase-longer-version-TOOLKIT-FOR-MENTORS_ENG_final-approved.pdf 

At the same time, the program enables mentors from civil society organisations to improve their mentoring skills and to create a custom 80-hour training program that can be adapted and used for any new person entering their organisation as a volunteer, employee or associate. Including youth!

We hope that a custom training built on the basis of the apprenticeship program and the toolkit will have a long-lasting impact on the way new people are introduced to civil society organisations.

The purpose of this toolkit is to serve as a set of guidelines as well as an inspiration for mentors in civil society organisations, helping them to plan the activities for the apprentices, as well as a repository that includes all templates and other materials used during the apprenticeship program.

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This publication has been prepared within INDIGISE project. The content of this publication is the sole responsibility of the project coordinator and may not always reflect the views of the European Commission or the National Agency.

Powerful Communication Tools for Entrepreneurs: Connecting
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Powerful Communication Tools for Entrepreneurs: Connecting

We all know how important connecting is in our everyday life. Especially now, facing COVID-19 challenges, we appreciate every chance to interact with other people.  But what role does connecting play when it comes to entrepreneurship?

We recommend you to read this article by Joanne Bond, executive leadership coach, discussing the importance and practice of connecting as a powerful communication tool for entrepreneurial success.

Powerful Communication Tools for Entrepreneurs: Connecting

by Joanne Bond

Connecting is About Relationships

Connecting is about relationships. Relationships you form today can help your business far into the future, often in unexpected ways. To establish relationships and build your network, it can be helpful to think of all those who are related to your business in some way. These are your “stakeholders.” Entrepreneurs have many actual and potential stakeholders.

Who Are Your Stakeholders?

As a first step you need to identify your stakeholders. To simplify, think of your stakeholders in different roles with different purposes:

  

Role People in Role Purpose of Role
Entrepreneur You You are the primary stakeholder in your network. You need to stay focused on your entrepreneurial offering.
Support Network Family, friends, mentors, experts, etc. These stakeholders help you stay focused, encourage you through the ups and downs, link you to their relationships and resources, etc.
Investors People who are invested in you and your success (financially, emotionally, etc.) These stakeholders provide funding, they ensure you track financials and stay focused on the bottom line. They connect you to other investors or resources.
Staff Your employees These stakeholders work for you. They help you actualize your offering and implement the processes that will support your business emergence, development, and growth. These stakeholders care about the success of your business as it relates to their career opportunities, salary, and work-life balance.
Customers Past, current, and future customers These stakeholders provide revenue to keep your business going. They help you understand what they need and how your offering can meet these needs. They can help you connect with other consumers, referral networks, etc. Customers are a top priority for any business.
Service Providers Companies or individuals with whom you contract services These are stakeholders you hire to provide services and resources to run your business. These can be critical to your business, so relationships and contracts should be closely managed.
Others Not yet determined Be open and curious about the connections you have not yet made, help you don’t know you need, and new ideas that can take your business in unexpected directions.
     

If you mapped these relationships, there would undoubtedly be overlap, with some people acting in more than one role. For example, a family member may be part of your support network, an investor, and a staff member.

Stakeholder Roles and Needs

As a second step, think about the key needs of your stakeholders. You will likely communicate in different ways with different stakeholders to meet these needs. For example, your staff has different needs than your investors. Your staff may see you every day, so they have the advantage of frequent updates. However, are these updates organized, and do they provide the information employees need? On the other hand, your investors may work in many different locations and rely on meetings, phone conversations, or email for information. This information may be well organized and completely different from the information you provide staff. These two stakeholders require different methods of communication and different topics. As another example, you may have one mentor who is a business development expert and another who specializes in operations. The business development expert may only be interested in your marketing efforts, while the operations mentor is interested in areas such as manufacturing, business processes, and supply chain management. These two stakeholders also require different methods of communication on different topics.

Connecting with Your Stakeholders

Your third step in connecting is to communicate in meaningful ways to each stakeholder. For your staff, communication efforts might include regular meetings, employee badges printed with the mission statement, and/or publicly posted company policies and job descriptions. For your investors, communication may include regular financial updates, reports, and meetings. For your business development and operations mentors, perhaps more direct communication and one-on-one meetings are the best way to seek guidance and exchange ideas.

By communicating in a specific way with each stakeholder you demonstrate empathy and build connection and trust. You are showing that you understand, value, and respect their point-of-view. This is the best way to build long-term relationships. Stakeholders will be much more likely to open their resource and relationship networks to you and provide assistance and support to your business when they feel they are a valued collaborator. You can foster these relationships by connecting, communicating with your stakeholders in ways that are meaningful to them.

Summing Up

Connecting is a powerful communication tool for entrepreneurs. There are many potential and actual stakeholders in any business venture, each with a different role and different purpose, yet some overlap. By connecting directly with each of your business stakeholders, you can create lasting relationships that will support your business long into the future. These connections will remain strong even while the roles and purposes of your stakeholders shift and evolve over time. Always be open to new connections and new relationships. You never know how a person might impact your business with a new idea or perspective. In your map of stakeholders, keep a place for “Others” to remain mindful of the opportunity and power of connecting with new people.

Source: https://www.scu.edu/mobi/resources–tools/blog-posts/powerful-communication-tools-for-entrepreneurs-connecting/powerful-communication-tools-for-entrepreneurs-connecting.html

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This publication has been prepared within INDIGISE project. The content of this publication is the sole responsibility of the project coordinator and may not always reflect the views of the European Commission or the National Agency.

Entrepreneurship Training and Mentoring Circle for Women
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Entrepreneurship Training and Mentoring Circle for Women

Entrepreneurship Training and Mentoring Circle for Women (ETMCW) is a concept delivered by European Activism Incubator. It is a year-long innovative, flexible training programme directed to Brussels – based women, who wish to launch a social or environmental impact business, a social enterprise or a non-profit project. The training has been designed to support a diverse group of women living and working in Brussels in becoming economically empowered through entrepreneurship. Its aim is to provide women with solid and actionable skills, which will increase their initiative’s likelihood of success.

The design of the training will allow its participants to focus specifically on their idea for an impact project that they bring to the table. The skills curriculum is strengthened by a strong ICT element, as today’s entrepreneurial success strongly relies on proficiency in digital skills. The curriculum also addresses systemic challenges encountered specifically by women and teaches specific leadership and professional skills needed to overcome them on the entrepreneurial journey.

Innovative, responsive and inclusive

ETMCW provides a set of directly actionable skills for women, specific to their project. The participants immediately apply the business or project development principles, concepts or tools explained by a tutor to the project they wish to launch.

The progress of each participant is monitored and the content of classes is adapted and tailor-made to the individual’s needs. This markedly differs from a majority of classroom and online-based business and entrepreneurship courses, which teach a variety of principles that may or may not be relevant to a specific project, context, background or situation.

The responsive design of ETMCW also means that the course can address many important aspects that hold women back in addition to their gender, such as race, origin and class, making the programme truly intersectional.

The course departs from the traditional top-down, classroom-based approach to education, applying instead a mix of teaching methodologies that are highly empowering. It is interactive and participative, and includes circle discussions that build on emergent collective knowledge, experience exchange and mutual support.

The concept has been developed from experiences gained through the Beginner Entrepreneur Mentoring Programme for Women, which provided solid insight into the needs of women with entrepreneurship aspirations.

 

More information can be found here: https://activismincubator.eu/training/etmc-women

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This publication has been prepared within INDIGISE project. The content of this publication is the sole responsibility of the project coordinator and may not always reflect the views of the European Commission or the National Agency.

 

 

How to Stop Procrastination: A social entrepreneur’s toolkit
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How to Stop Procrastination: A social entrepreneur’s toolkit

How to stop procrastination? Through action. Procrastination is the child of endless excuses of why something cannot be done. I’m sure, if prompted one could come up with a whole list of reasons “why not something won’t succeed“ or “why it’s not worth doing”. The remedy: it’s the active doing that will ‘break the spell’ of procrastination.

 

What causes procrastination?

There could be a number of reasons why someone would be numbed from pursuing their purpose. At the top of my head:

Fear: fear of failure, fear of success,

Perfectionism

Self-Doubt

Not feeling worthy

Underestimating ourselves

 

Action. What comes to mind is the sounding of the word “action” on a film set. All preparation is complete and it’s time for all the players (actors, director, camera personnel and all the myriad of roles of personnel on a film set) to come together and record everything that has been up to that point. And this analogy serves another point: that particular scene could be “take 1” and it’s a wrap. Most likely, it will take many more until all contributors are happy with the scene. So too, it will take practise and a few attempts before you feel your end product (your product or service delivers customer value that directly addresses their pain point) is where you intend it to be. Fear of failure, self-doubt and fear in general was discussed in the last post in this series, so let´s look at a few other procrastination partners.

 

Perfectionism

Perfectionism is an interesting ´ism in itself, as it implies there is a perfect representation for everything and everyone. What this little habit or belief instils is that nothing is ever good enough unless it´s perfect. Perfect is a relative term: it changes and depends on each person and their perspective. Perfect is never static, it is for ever changing, as we grow and change ourselves. So when we get fixated with something is only worth doing when it is perfect, is the continues proverbial „carrot on the stick“ that will forever be illusive and never attainable. That spells: P-R-O-C-R-A-S-T-I-N-A-T-I-O-N. The companion to perfectionism is also the feeling of: nothing is ever good enough, because ultimately nothing is ever perfect. Or perfect could be that one time experience that we framed as perfect in our minds, but never to be repeated again. And so the perfectionist´s journey is a continuous search for that perfect ´thing’ or ´someone’ or ´experience´: searching, but never finding. Given perfectionism can produce action for the search, but it will ultimately lead in depression when the perfect ´ism is almost never in reach.

 

Not feeling worthy

Not feeling worthy could be likened to lack of self-worth. If we carry a feeling, even subconscious that we are not worthy of the thing(s) we desire most, then we will not be able to give ourselves that experience or even see it when it presents itself. Self-worth is believing you are worthy of something. And you certainly are. Many people carry, in varying degrees, feelings of not being worthy of for example a loving partner, financial abundance or independent income or believing in themselves and what they have to offer. Putting the psychology sofa chat aside, it is worth getting a hold of this pattern that just like the self-doubt CD, if we aim to succeed as change makers and hero´s in our personal and social entrepreneurial journey.

 

Underestimating yourself

Underestimating or overestimating yourself both carry with them either a sense of „not good enough“ or a tendency for ego games (maintaining a self-image that is necessary to survive). As with the coin, either side is not the true answer. The answer is the middle road, the silver lining, the point of balance and humility. A tendency to underestimate ourselves is often due to a sense of failure through experienced challenges or listening to others that may deflate our sense of self. Here‘s the thing: challenges and how we approach them, even if we felt we didn´t come out a winner, can still hold the silver lining within it by the „how“ we choose to look at them.

 

„Challenges create strength“, not necessarily by the challenge itself, but either by how we approach it or by viewing the results from it, as an experience to learn and grow from. For example: a challenge may be a loss of something: job, partner or house. The experience may be challenging at first, and bring about all the usual thoughts of loss, sadness, depression and grief. To succeed beyond success, or walk on the silver lining path, we can look at these situations as opportunities. Opportunities to learn about ourselves and where we may be out of balance in our lives and ultimately this self-observation will lead to choices that are more in line with our purpose and values.

 

Action: Breaking the spell of procrastination

If we buy into our fears and all the procrastination partners we´ve discussed here, what we will find is a loop. We will continually move from stage 1 (this is my current reality and I am uncomfortable with it) to stage 2 (something must change) and then stage 3 (the change instils fear) and then back to stage 1. The cycle is broken through action. Actively pursuing our purpose and the greater driver to overcome fear and its partners, to break the chains that keep us locked in the current status quo. Until we actively become self-aware of our ´isms and actively work with them in conjunction with the thrust of the purpose we aim to experience, we will remain in the loop. A prisoner of our own experience: „what you resist persists“.

 

In the journey of the hero, this internal cycle will continue unless the hero becomes proficient at the internal game. Facing the internal and external challenges will ultimately create the path where the experiences he encounters can be either side of the coin, or the silver lining that is the balance point: the path of least resistance. What this truly teaches us through the experience is trust. Trust in our own heroic self. Trust that when we choose to look at the challenge, a solution will reveal itself when we face all the fear and procrastination partners. Trust becomes the greatest tool for the hero and social entrepreneur in fulfilling their purpose.

 

Tips to stop procrastination

  • If you´re feeling stuck, find out the cause (active self-awareness). Is there a self-image your attempting to protect, if you did ´x´ then you would be perceived as ´y´. What other people think of you is not your business, what you think of yourself is your business. Let go of ego games and grab a slice of humble pie.
  • Are you willing to change: where you are now and where you want to be? Loosen up on your ideas about yourself and your life.
  • If you feel your purpose or your objective is too big, which is causing the procrastination, look at the small steps that can get you there. Every step counts, even if it seems small in comparison to what you would like to achieve, it all adds up. Start now, and take action, one step at a time.

 

Photo by Jakob Owens on Unsplash

A web-based training course for social business advisors
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A web-based training course for social business advisors

This training material is set as a self-study course. Learnes – business advisors – can apply for new skills to provide appropriate advice to social entrepreneurs.

This is a web-based training course, which contains 12 modules:

Module 1: Understanding Social Entrepreneurship

Module 2: Role of Business Advisors

Module 3: Structures for the Development of Social Enterprises

Module 4: Operational Requirements for A Social Enterprise

Module 5: Social Enterprise Sustainability

Module 6: Managing and Governing Social Enterprises

Module 7: Financing and Accounting Social Enterprises

Module 8: Business Advisor Professional and Personal Development

Module 9: Business Advocacy and Counseling Social Enterprises

Module 10: Communication with Social Entrepreneurs

Module 11: Business Advising Tools, Equipment and Material

Module 12: Consulting Toolkit

 

The training course and other materials were devised by SESBA project. SESBA (Social Enterprise Skills for Business Advisers) is an EU funded project under Erasmus+ strategic partnerships, aimed at

  • enhancing the profile of business advisors in order to better respond to the field of social entrepreneurship.
  • developing new training practices and consulting techniques
  • cultivating new practical advisory skills by business advisors in order to be able to encourage attributes of social entrepreneurship.

The consortium of a project was made up of seven partners from Greece, Italy, Malta, Bulgaria, Estonia and Ireland. The coordinator is Olympic Training & Consulting LTD from Greece. Militos Consulting is the Greek partner, Programa Integra is the Italian partner, Acrosslimits is the Maltese partner, Agricultural University of Plovdiv is the Bulgarian partner, QUIN-Estonia is the Estonian Partner and Limeric Institute of Technology is the Irish Partner.

This training course is available for free on the project website in five (5) languages (EN, BG, ES, EL, and IT).

 

A toolkit for social business advisors
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A toolkit for social business advisors

This toolkit is for social business advisors or potential business advisors to improve the quality of the consulting and reach the additional value of consulting session. This toolkit is adapted to the social business advisors specially and contains 8 advisory techniques for groups of social entrepreneurs.

It presents alternative advisory techniques and guidance, that when successfully implemented in real life environments, help to support business advisors in providing effective consulting sessions to social enterprises.

The direct target group of the project are the business advisors, whilst the indirect target group are all potential or existing social entrepreneurs and local societies, stakeholders, chambers and policy makers.

The toolkit and other materials were devised by SESBA project. SESBA (Social Enterprise Skills for Business Advisers) is an EU funded project under Erasmus+ strategic partnerships, aimed at

  • enhancing the profile of business advisors in order to better respond to the field of social entrepreneurship.
  • developing new training practices and consulting techniques
  • cultivating new practical advisory skills by business advisors in order to be able to encourage attributes of social entrepreneurship.

The consortium of a project was made up of seven partners from Greece, Italy, Malta, Bulgaria, Estonia and Ireland. The coordinator is Olympic Training & Consulting LTD from Greece. Militos Consulting is the Greek partner, Programa Integra is the Italian partner, Acrosslimits is the Maltese partner, Agricultural University of Plovdiv is the Bulgarian partner, QUIN-Estonia is the Estonian Partner and Limeric Institute of Technology is the Irish Partner.

 

This toolkit is available for free on the project website in five (5) languages (EN, BG, ES, EL, and IT).

Direct link to the toolkit:  http://sesbaproject.eu/images/sesbaproject/files/SESBA_O3_Techniques_toolkit_FINAL_soseditsf.pdf.

The Platform Design Toolkit 2.0
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The Platform Design Toolkit 2.0

The new tool has been published to assist entrepreneurs and organizations to look at business and activities, to design strategies, products and organizations “as a platform.”

As a synthesis of different definitions, developers say that platforms are scalable collaboration agreements powered by technologies: it’s not easy to differentiate between a technology, a strategy or an organization itself; at the end, everything shapes into seeing platform thinking a way to organize value creation in a particular ecosystem.

Platform thinking is a whole new way to look at organizations or processes or even a way to think how a place or a community should work — as applying platform thinking to cities or towns policies and services.

Platforms are winning because two critical technological shifts are happening: first, there is a growing potential in every individual or small enterprise, second – now it much more easy to connect and coordinate. These changes transformed the optimal shape of a company, product or strategy from the industrial “pipeline” (and bureaucracy) to the network.

It’s made of:

  • the Ecosystem Canvas for mapping all entities and roles in the ecosystem you are trying to mobilize;
  • the Entity Portrait for analyzing the entities individual context (potential, performance pressures, goals and gains sought);
  • the Motivations Matrix and Transactions Board to first let emerge and then consolidate the transactions engine (interactive marketplace);
  • the Learning Engine canvas (formerly Experience Learning canvas) to design the learning engine (the core of the platform proposition);
  • the Platform Experience canvas to design ecosystem journeys and business models featured in your strategy;
  • the Minimum Viable Platform canvas to help you design, and prototype your validation strategy.

The Platform Design Toolkit is based on the tradition of Business Modeling, Service Design Thinking and Lean Thinking (including concepts from Customer Development, the Lean Startup, the work of Lean Startup Machine on validation, etc…) and provides a unified view, optimized for Platforms and Ecosystems, of all these relevant tools and approaches.

Read more
here and here

(English)